McDONALD'S CANADA
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At McDonald’s Canada, our top priority is to protect the health and well-being of our people and our guests – it’s at the core of everything we do.
On Nov. 10 an employee from 231 Mill Street in Angus reported that they tested positive for COVID-19. Out of an abundance of caution, the decision was made to immediately shut down the restaurant for a thorough cleaning and sanitization by a certified third party. We are working to ensure we reopen safely, as we know our guests depend on their local McDonald’s and we are committed to doing our part to help our communities.
All crew members who may have been in close contact with the employee have been asked to self-quarantine until further information is available. The employee worked their last shift on Nov. 8 from 1 p.m. to 6:30 p.m.
For any guests who may have visited the restaurant on November 8 please take directions from the experts at Ontario Public Health by visiting their website at https://www.publichealthontario.ca/en/diseases-and-conditions/infectious-diseases/respiratory-diseases/novel-coronavirus
In addition to our existing high standards of cleanliness, restaurants continue to demonstrate our Safety+ commitment, which includes enhanced safety measures to ensure every part of the McDonald’s experience is safe for our guests and employees. These measures include:
- Hand sanitizer dispensers available inside the restaurant
- High-touch surfaces and guest tables will be kept clean and sanitized
- Floor markers to help guests keep their distance from one other
- Front counters are fitted with protective screens
- Clearly marked tables for dine-in to respect physical distancing
- The number of guests permitted inside a restaurant at one time will be limited based on restaurant size. This also applies to outdoor seating spaces
- Employees will wear gloves for taking payment and serving guests, and wear masks at all times while working in the restaurant. For everyone’s safety, we encourage guests to wear a mask or face covering when using our premises. In certain regions, masks or face coverings must be worn where required by public health authorities
- Contactless payment options are available at the restaurant, and guests can also order using the McDonalds mobile app and pay on their phone
Maintaining the health and well-being of our crew and guests is our top priority, and we will continue to monitor and adapt measures, where necessary.
We continue to work with local health authorities to support our people and our guests, and look forward to getting back to serving our community as soon as we can.
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