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Text with 9-1-1 available in South Simcoe Police Service areas

South Simcoe Police Service equipped to receive emergency calls for service with Text to 9-1-1 for those who are deaf, hearing impaired or speech impaired
20151230 South Simcoe Police KA 01
FILE PHOTO Kenneth Armstrong/Village Media




South Simcoe Police is improving its capacity for emergency response and enhancing the safety for an important segment of the communities it serves. 

Beginning April 4, the South Simcoe Police Service was equipped to receive emergency calls for service via Text with 911 (T9-1-1) from people who are deaf, hard of hearing, or speech impaired (DHHSI).

A similar service was launched by Barrie Police last year.

T9-1-1 enables emergency communication with 9-1-1 call takers via text message. In order to use T9-1-1, members of the DHHSI community must register their cell phones with their wireless carrier in advance.  Some older model phones may not be compatible. Those who have more than one cell phone will need to register each phone individually. 

The T9-1-1 service is not intended for use by the general public.

More information is also available through the Canadian Wireless Telecommunication Association at

The South Simcoe Police is committed to increasing accessibility for persons with disabilities, and has made extensive network upgrades to be able to offer Text with 9-1-1 service in the communities we serve.